Parks and Allotments Support Officer
Job Description
Salary range: £37,692 - £39,276 p.a. inc. London weighting
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time
Overview
Come and join our innovative Parks and Allotment Service. Brent is a vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. It spans both inner and outer London, and is characterised by huge contrasts in terms of its economic, environmental, ethnic and social make‑up. The council is pursuing a far‑reaching transformation agenda that better meets the needs of our community, making it an exciting time to join us.
Responsibilities
- Respond to daily queries about both services via phone and e‑mail.
- Liaise with sports clubs to arrange bookings of sports pitches.
- Take minutes for various meetings, including the Borough Safety Advisory Group (who review events in the borough, not for the Stadium).
- Liaise with allotment holders and arrange requests for payment.
- Prioritise your workload to ensure urgent issues are resolved quickly and effectively while managing your daily workload.
The Person
- Excellent verbal and written communication skills.
- Resourceful and able to prioritise workload.
- Ability to take minutes of meetings and liaise easily with a range of stakeholders, both internal and external.
- Calm under pressure, willing to learn new databases and ideally have experience of raising purchase orders and requesting payment from customers.
Benefits
- Up to 33 days annual leave (depending on length of service) plus bank holidays.
- Excellent pension with generous employer contributions (LGPS).
- Hybrid and flexible working options available for most roles.
- Supportive family‑friendly policies for parents, guardians and carers.
- Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme.
- Financial support such as education sessions, childcare deposit loans and season ticket loans.
- Travel perks including affordable parking nearby, a Cycle to Work scheme and great onsite facilities.
- Learning and development opportunities to help you grow your career.
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment.
Closing Date
26 April 2026 (23:59)
Legal & EEO Statements
Brent Council values the diversity of its community and aims to have a workforce that reflects this; we encourage applications from all sections of the community. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants working with children, young people and vulnerable adults must have an Enhanced DBS check and other employment clearances.
The information we collect from you will be shared with Cifas, who will use it to prevent fraud and other unlawful conduct. Further details of how your information will be used and your data protection rights can be found here.
Brent has a positive approach to flexible working. As a disability‑confident employer, we welcome applications from people with all disabilities, including “non‑visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria and offer reasonable adjustments to the recruitment process if required (please contact recruitment@brent.gov.uk).
