Trade Support Analyst

Join us as a Trade Support Analyst in our Backoffice Trade Support team where you will be focused on monitoring and ensuring that the risk-reward balance within the business is clearly understood by senior management, and that the physical exposure, such as Listed Oil, Power Gas, and Carbon, is accurately valued. This role requires an individual who can offer strong support and maintain a proactive, clear communication style, working closely with the Trade Support Manager, Brokers, and Risk Management teams to ensure effective coordination and alignment.

GENERAL ACCOUNTABILITY:

  • Broker recap/Commissions – Verifying/ reconcile Broker recaps and EOM Invoices for OTC Swaps/Options and Exchange Traded Futures.
  • Bilateral Confirmations – Issuing and checking counterparty confirmations either electronically via E-confirm or Paper Confirmations.
  • Internal Checks – Check Internal Futures and Swaps with Singapore/US along with intersystem activity.
  • BFOET Partials – Issuing and checking Incoming Confirmations.
  • EOM costs allocations – IM and Costs allocations to the desk.
  • Ensure practices abide by internal guidelines and external regulations.
  • Develop innovative ways to improve procedures.
  • Respond to queries and issues raised by brokers.
  • Liaise with line managers to ensure effective delivery of service and information.
  • Provide basic trouble shooting and identify issues.
  • Escalate incidents immediately when required.
  • Produce daily, monthly and annual reports where required.
  • Any other ad hoc duties that may be required from time to time.

KEY RELATIONSHIPS:

  • Trade Support Manager.
  • London Risk Managers.
  • Senior Risk Management.
  • Traders.
  • Brokers.
  • Counterparties

QUALIFICATION & SKILL REQUIREMENTS:

  • Diploma in Finance, commerce, accounting etc. (NQF6)

Experience:

  • Prior relevant work experience of 1 to 2 years’ is preferred.
  • Trade experience is advantageous.
  • Account reconciliation experience advantageous.
  • Awareness of market and industry trends.
  • Coding skills in VBA, Python advantageous.
  • Computer literate MS Office. Strong Excel & PowerPoint skills.

Competencies:

  • Multi-tasking and excellent management of time and priorities is essential.
  • Strong verbal and written communication skills that work effectively within team and different audiences.
  • Ability to understand others’ perspectives and relate complex ideas to different groups at all levels, including senior management.
  • Good problem-solving and analytical skills.
  • High level of attention to detail and data accuracy, ensuring analysis is focused on delivering practical business benefits, often in tight deadlines
  • A strong customer focus and ability to work in a global, demanding environment.
  • Ability to challenge proposals constructively to help ensure they are robust, whilst maintaining excellent working relationships.
  • Demonstrated, well-developed judgment and problem-solving skills.
  • Pro- active, committed and highly motivated.
  • Ability to work independently.
  • Ability to work well in a team.
  • Need to be adaptable, flexible and entrepreneurial.
  • Takes initiative and invest energy to resolve queries and take action as needed.
  • Consistently demonstrates integrity and professionalism through adherence to company processes and standards

Who We Are

Glencore is one of the world’s largest global diversified natural resource companies and a major producer and marketer of more than 60 commodities. Through a network of assets, customers and suppliers that spans the globe, we produce, process, recycle, source, market and distribute the commodities that advance everyday life.

With over 140,000 employees and contractors and a strong footprint in over 30 countries in both established and emerging regions for natural resources, our marketing and industrial activities are supported by a global network of offices.

Glencore’s customers are principally industrial consumers, such as those in the automotive, steel, power generation, battery manufacturing and oil sectors. We also provide financing, logistics and other services to producers and consumers of commodities.

Important informationThis material does not purport to contain all of the information you may wish to consider. For further important information, including in connection with forward-looking statements and other cautionary information, refer to the Important notice section of Glencore’s 2025 Annual Report, which is available at glencore.com/publications. By their nature, forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause actual results, performance or achievements to differ materially from any future events, results, performance, achievements or other outcomes expressed or implied by such forward-looking statements. This document does not constitute or form part of any offer or invitation to sell or issue, or any solicitation of any offer to purchase or subscribe for any securities.

Other informationThe companies in which Glencore plc directly and indirectly has an interest are separate and distinct legal entities. In this document, “Glencore”, “Glencore group” and “Group” are used for convenience only where references are made to Glencore plc and its subsidiaries in general. These collective expressions are used for ease of reference only and do not imply any other relationship between the companies. Likewise, the words “we”, “us” and “our” are also used to refer collectively to members of the Group or to those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies.

Note*: All applications will be subject to potential background checks. You will be informed if this will be the case. Further information about the processing of your personal data will be made available during the application process. We’ll seek your explicit consent prior to processing the data.

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