Sales Order Fulfilment Specialist - TEMP [REF 24665]
Introduction
Responsible for the day-to-day logistics functions and ensuring cost effectiveness and timely planning, monitoring and management of customer returns.
Duties & Responsibilities
Role Duties and Responsibilities:
Logistics Operations:
- Planning, manage & coordinate the logistics returns process;
- Communicate and co-ordinate with stakeholders on open customer returns;
- Coordinate customer delivery bookings;
- Deliver against departmental KPIs;
- Manage customer complaints related to customer deliveries;
Logistics Returns:
- Verify and assist with inspecting customer returns before being booked back into stock;
- Work with the clients on a day-to-day basis to ensure that their logistics queries or complaints are met and closed out;
Process Improvement & Optimisation:
- Participate in efforts to improve capabilities, process improvement and technology projects;
- Develop and implementation of business practices that ensure optimal performance;
- Be involved in ad-hoc analystical projects;
- Undertake detailed and thorough logistics analysis and identify opportunities to aid efficiency and cost optimisation through evaluation of data;
Desired Experience & Qualification
Minimum Requirements:
- National Diploma in Logistics/Supply Chain.
- 1 – 2 years’ experience in similar role (Advantageous)
- Good communication skills
- Problem solving & attention to details
- SAP ERP Experience (Advantageous);
- Strong organisational and administration skills;
- Ability to work under pressure;
- Ability to exercise teamwork, time management and influence.
- Strong hands-on mentality throughout all activities and follow-through principles.
Interested?
Apply now!
