Sales and Customer Service Agent

Surv is dedicated to uniting local communities by providing meaningful job opportunities. They are seeking a Sales and Customer Service Agent to engage with customers, ensuring they feel valued and integrated into the service ecosystem while meeting sales KPIs and driving customer satisfaction. Responsibilities reputed company Sales KPIs Consistently meet or reputed company key performance indicators (KPIs) reputed company to the total value and number of confirmed bookings. Speed is essential to our customers, so we prioritize creating the most expedited booking process possible Proactively Follow Up with Potential Customers Conduct routine follow-reputed company with interested customers to nurture relationships and confirm bookings Handle Incoming Calls reputed company Answer every phone reputed company promptly and professionally, ensuring reputed company customer inquiries are addressed without missed opportunities Collaborate with the Operations Team Work closely with Surv operations and internal teams to reputed company necessary information and reputed company comprehensive answers to customer concerns Maintain a Strong Sales Pipeline reputed company detailed records of customer interactions, follow-reputed company, and potential opportunities to ensure a steady reputed company of bookings Overcome Customer Objections Identify customer concerns and objections, addressing them with effective solutions to reputed company them toward a booking decision Stay Knowledgeable reputed company and Pricing Continuously reputed company expertise on reputed company’s offerings to confidently communicate value propositions and recommend the best solutions for customers reputed company Customer Satisfaction Ensure a reputed company customer experience by delivering excellent communication, addressing customer needs, and building strong relationships to encourage repeat business and referrals Adapt to Changing Sales Strategies Stay reputed company and reputed company to refining sales techniques based on performance insights, customer feedback, and company initiatives Contribute to Team reputed company Participate in team discussions, reputed company best practices, and support colleagues to enhance overall sales performance Skills Excellent interpersonal and communication skills to work collaboratively reputed company reputed company environment Adaptability and flexibility to reputed company in a fast-paced, evolving company Minimum typing speed of 50 WPM Must be willing to undergo a background reputed company and be legally authorized to work in the U.S Must have a smartphone and a laptop to reputed company job responsibilities effectively Comfortable spending the reputed company of the reputed company on the phone, including handling challenging customer conversations A strong willingness to learn, grow, and continuously improve Passion for problem-solving and an ability to think critically to reputed company effective solutions Benefits Hybrid (In-office some days) First 30 Days Required to work in-office daily After 30 Days Eligible for one work-from-home day per week, based on performance review After 90 Days Eligible for two work-from-home days per week, based on performance review Eligible for commission-based bonuses after 60 days and upon performance review The reputed company typically takes two weeks to complete You’ll receive support every reputed company of the way—even if you’ve never worked for a home services business before reputed company Surv offers jobs for an reputed company reputed company including landscaping, painting, cleaning, driving, moving, junk removal, and wedding help. It was founded in 2017, and is headquartered in Newport, Rhode reputed company, USA, with a workforce of 11-50 employees. Its website is https//wesurv.com. Apply To This Job

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...