Retail - Store Advisor (Regent Street, 3 month contract)

This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and commence the journey to bring On’s London Regent Street Store alive.

On will rely on you to deliver exceptional customer service to each and every customer while embodying On’s core values and passion for movement. Our Flagship Store is the hallmark of the On brand and at On we are always finding unique ways to deliver a premium product and innovative customer experience with cutting-edge technology.

We are currently hiring for part-time fixed term contracts from September-December.

Your Mission

Continuously embrace and communicate On\'s values and brand philosophy in team and customer interactions

Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product

Maintain in-depth knowledge of product technical information and follow On’s global activities and projects (e.g. sustainability efforts, Athlete stories)

Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness

Maintain the visual standards in the store to deliver a premium experience

Assist with inventory management and inbound / outbound product ordersOther duties as needed

Your story

This is an entry level position, 1 - 2 years of experience within a retail or customer facing work environment would be an advantage

A background in the Running, Fashion or Sports Industry is preferred but not a must

Strong communication, hospitality and interpersonal skills

Ability to take initiative, learn quickly, and work both independently and as part of a team

Eye for maintaining outstanding store condition and visual merchandising standards

Ability to read, write and speak English fluently. Any other language skill is a strong plus but not a core requirement

Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. May occasionally involve stooping, kneeling, and crouching

About the Team

As you might expect from a young consumer brand, the DTC (Direct-to-Consumer) team at On is a fast-paced place to be. Together with your store team and leadership as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis.

Home to nearly 3000 parks, a population speaking more than 300 languages, and a vibrant art and music scene, London is one of the world’s most loved cities for good reason.

Everyone\'s very proud to work here. Everyone wants to grow in the company and we always treat each other the way we want to treat our customers. We do everything we can to make sure that we spread that passion. When a customer comes in, we\'re working to build that relationship right away.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn\'t for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that \'Wow\' moment.

Step One:

It starts with you...

You\'ll start by submitting your application to a specific role.

We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you\'re a good fit to the role, a recruiter will follow up with you directly. If you didn\'t receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.