Retail Security Guard
The Retail Security Guard will perform regular checks of security equipment, provide excellent customer service and write detailed and accurate incident reports describing security events.
This position is based in Soweto, Gauteng. Respect, reliability, and a positive attitude define the workplace. You will pick up new skills on the job and be backed to apply them. Get in touch with your application and start the conversation.
The role is based on-site and suits someone living within commuting distance.
Responsibilities
- Conduct regular patrols of the assigned premises on foot or by vehicle, checking for security breaches, hazards, and suspicious activity.
- Assist with emergency procedures including fire evacuations, medical emergencies, and crisis situations according to established protocols.
- Supervise and coordinate a team of security officers, managing shift rosters and ensuring all posts are adequately staffed.
- Write detailed and accurate incident reports describing security events, observations, and actions taken for management review.
- Monitor CCTV camera feeds in real time from a control room, identifying and responding to any unusual or suspicious activity.
- Respond promptly to alarm activations, investigate the cause, and take appropriate action including escalation to armed response or law enforcement.
Requirements
- Physical fitness and the ability to stand for extended periods, conduct foot patrols, and respond quickly to incidents.
- A valid driver's licence is required for armed response and patrol positions.
- A minimum of one to two years of experience in the security industry with a proven track record of reliability.
- A valid PSIRA registration at the appropriate grade level for the position being applied for.
- The ability to remain calm and make sound decisions under pressure in emergency or high-stress situations.
- Good written and verbal communication skills to write reports and interact professionally with clients and the public.
