Restaurant Manager
A guest-focused business in Pinetown, KwaZulu-Natal has a vacancy available for a Restaurant Manager.
There is genuine scope to shape the role and make it your own. Leadership is visible and approachable, and good ideas are always welcome. Do not miss this chance — send through your application without delay.
Responsibilities
- Handle guest complaints and feedback professionally, taking immediate corrective action and following up for satisfaction.
- Manage inventory and stock control for food, beverages, and consumables, conducting regular stock takes and placing orders.
- Ensure full compliance with health and safety regulations, food safety standards, fire safety, and liquor licensing.
- Maintain cleanliness, hygiene, and presentation of all areas including dining areas, kitchens, restrooms, and external spaces.
- Prepare and serve a wide range of alcoholic and non-alcoholic beverages according to standard recipes and responsible serving practices.
- Oversee all daily operations including opening and closing procedures, staff deployment, and ensuring readiness for service.
Requirements
- A diploma or degree in hospitality management, culinary arts, or equivalent practical experience in the hospitality industry.
- Flexibility to work shifts including evenings, weekends, and public holidays as the hospitality industry demands.
- A well-groomed and professional appearance reflecting the high standards expected in a premium hospitality environment.
- For chef positions, formal culinary training and experience in a professional kitchen preparing food for high-volume service.
- Excellent customer service orientation with ability to handle difficult situations and complaints with diplomacy and professionalism.
- For bartender roles, comprehensive knowledge of cocktails, wines, spirits, and the responsible service of alcohol.
