About the Role

The Department of Health is seeking a dedicated individual to join their team as a Registry Clerk – Supervisor in the bustling city of Johannesburg. This vital role is not just about managing files and correspondence; it is about ensuring that essential health services run smoothly and efficiently within the community. As a Registry Clerk – Supervisor, you will play a crucial part in maintaining the integrity of records and facilitating effective communication, thereby supporting the public service mission of providing quality healthcare to South Africans.

In this position, you will oversee the management of registry counter services, responding to inquiries, and ensuring that all incoming and outgoing correspondence is handled with care and precision. Your efforts will directly contribute to the operational success of the department, enhancing the accessibility of health services to residents in Johannesburg and beyond. By supervising a team that processes important documents and maintains accurate records, you will be making a tangible impact on the lives of many.

About the Department

The Department of Health is committed to promoting and protecting the health of all South Africans. With a mission to provide comprehensive health services, the department focuses on ensuring equitable access, improving health outcomes, and safeguarding public health. Working here means being part of a larger effort to create a healthier nation, and every team member’s contribution is valued in achieving this goal.

As a member of the Department of Health, you will be part of a dynamic environment where teamwork, transparency, and commitment to service excellence are paramount. The department strives to inspire change and innovation in the healthcare system, making it a meaningful place to develop your career while serving the community.

What You’ll Do

• Supervise registry counter services and manage staff responsible for these functions.
• Handle telephonic and in-person inquiries, ensuring clients receive prompt assistance.
• Receive, register, and sort hand-delivered mail and files accurately.
• Oversee the reception and processing of incoming and outgoing correspondence.
• Ensure effective filing and record management services, including opening and closing files based on the classification system.
• Maintain and operate necessary registry machines, including the franking machine, to handle postal services.
• Process documents for archiving or disposal, ensuring compliance with relevant guidelines.
• Conduct electronic scanning of files and prepare documents for distribution and archiving.

What You’ll Need

• A Senior Certificate (Grade 12) or equivalent NQF 4 qualification.
• At least three years of experience in archiving or registry duties.
• A records management certificate or related qualification is an advantage.
• Knowledge of registry practices, data capture, and computer operation.
• Understanding of the legislative framework governing the Public Service.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and ability to work both independently and as part of a team.

How to Apply

Please submit your application before the closing date as late applications will not be considered.

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