Overview

Part-time Educator | Spitalfields role at lululemon. Join to apply for this position in our retail stores, contributing to exceptional guest experiences and product education.

Job Summary

The Educator role is foundational to lululemon’s success. Educators are experts in delivering world-class guest service, sharing top-quality product education, and authentically conveying our community and culture.

Key Responsibilities

• Guest (i.e., customer) experience: engage with guests to ensure a great experience and value guests’ time.
• Assess guests’ needs to provide customized purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, ship from store) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to needs.
• Receive guest feedback and partner with store leadership to take appropriate action and resolve issues.

Working With Others

• Contribute to a respectful and inclusive team environment that welcomes differences and supports all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate to ensure optimal guest experience and support store operations.

Operations

• Perform product presentation tasks (restocking, relocating items, restocking from inventory) according to company standards.
• Use in-store technology to support store operations and guest experiences.
• Perform cleaning tasks as needed to maintain a premium store environment.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Work in accordance with applicable policies, procedures, and laws or regulations.

Key Skills & Core Values

• Inclusion & Diversity: creates an inclusive environment that values differences.
• Integrity/Honesty: behaves in an honest, fair, and ethical manner.
• Guest Experience: enjoys connecting with and helping guests.
• Personal Responsibility: dependable and accountable for actions.
• Self-Awareness: aware of how actions may be perceived by others.
• Collaboration and Teamwork: works productively with others and seeks diverse perspectives.
• Enthusiasm: brings energy to work and makes it engaging.

Job Requirements

Eligibility

• Must be legally authorized to work in the country of the store location.
• Must be 18 years of age or older.
• Must have proof of the Right to Work and meet local legislative requirements (EMEA only).
• Must have the ability to travel to the assigned store with own transportation.

Availability

• Willing to work a flexible schedule including evenings, weekends, and holidays.

Other Willingness Requirements

• Willing to work in an environment with bright lights and loud music.
• Willing to move through the store for most of a shift to assist guests and complete work.
• Willing to move boxes weighing up to 30 lbs (13.6 kg).
• Willing to work as part of a team and also independently.

Job Assets (Nice to Have)

• Education: High school diploma, GED, or equivalent.

In keeping with our mission, accommodations information is available at accommodations@lululemon.com for questions about how your abilities translate to the role requirements, including any reasonable accommodations. Please include the position title and location in your email.

Benefits & Perks

lululemon’s total rewards program supports you in achieving goals, including competitive base pay, team-based bonuses, extended health plans, paid time off, savings plans, employee discounts, fitness/yoga classes, parenthood top-up, and development programs. Availability may vary by location and employment type. The Company reserves the right to alter benefits at any time.