Part-Time Customer Service Agent - Leicester
Are you a talent in customer service and sales? At SIXT, you can fully showcase your strengths. You'll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from great development opportunities and a basic salary of £13,300Please note this is a part-time position working 20 hours a weekYou are the first point of contact for our customers, friendly, professional and passionate about sales and serviceYou impress with tailored offers and make every customer interaction a special experienceYou handle rental agreements and customer inquiries, organised, service-oriented and always with a smileYou will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch ManagerYou'll assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brandYou'll support in preparing, cleaning, and valeting vehicles to maintain the highest standards for our customersYOUR SKILLS Sales Mindset You love sales and are passionate about service and customer supportCustomer Focus You have experience in direct customer contact, ideally in service, tourism or salesCommunication You are communicative and articulate in EnglishFlexibility You are flexible, team-oriented and bring full energy to shift work, including weekends and holidaysDriving Experience You hold a valid driver's licence with at least 12 months of driving experienceWHAT WE OFFER Top-Tier Pay Structure Earn a competitive salary regardless of gender or background, and benefit from an uncapped bonus system. Secure your future with enrolment in SIXT's pension schemeGenerous Time Off Enjoy 22 days of annual leave, plus bank holidaysTraining & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your careerWellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assuranceFamily & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!