Description Are you interested in improving packaging in Amazon’s supply chain? If packaging waste makes you cringe, Amazon’s global packaging organization may be the place for you. At Amazon, we're working to be the most customer-centric company on earth and are constantly looking for ways to improve.

Our team drives innovation while supporting continuous operational improvement. To get there, we need exceptionally talented, bright, and driven people. In this role, you will be responsible for developing and scaling up sustainable e-commerce packaging standards and sustainable packaging solutions.

To be successful, you will need excellent communication, negotiation and influencing skills to drive consensus across multiple stakeholders. We interface with Operations, Engineering, Category, Finance, Procurement, Data Science, and Global Packaging teams to identify and execute solutions that improve Customer experience by reducing waste and damages in packaging, while also driving significant savings for Amazon. This opportunity requires excellent troubleshooting, problem solving, innovative thinking and the ability to succeed in a fast-paced, ambiguous and technical environment.

Ownership of work is extremely important, and candidates should have a proven record of driving projects and strategic initiatives to completion. The ideal candidate is motivated, optimistic and agile; with strong time management and project management skills.

Key job responsibilities

• Manage new and existing programs, successfully delivering projects and goals.
• Work directly with key internal stakeholders, customers, and partner teams to craft and deliver scalable solutions.
• Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery.
• Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate.
• Influence design and development of packaging and associated processes.
• Work with program managers and business leaders to communicate and deliver critical business initiatives.
• Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence.
• Coordinate and communicate packaging improvements and progress updates to key stakeholders.
• Data analytics and root cause analysis to identify the gaps in performance and drive actions for improvement

Basic Qualifications

• Bachelor's degree
• Speak, write, and read fluently in English

Preferred Qualifications

• Experience in an operational role

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

• Amazon Commercial Services (South Africa) (Pty) Ltd - N09

Job ID: A10411196