Operations Coordinator - South Africa

 

Operations & Systems Coordinator (Remote – Full-Time, South Africa)

About the Role
We’re looking for a proactive and detail-oriented Operations & Systems Coordinator to support our staffing and payroll operations — with a strong focus on data accuracy, systems administration, and process optimization.

You’ll play a key role in keeping our internal tools and workflows (JobDiva ATS, Paylocity, and integrated systems) running smoothly, ensuring our consultants, hiring managers, and finance team stay aligned.

This is a great opportunity for someone who enjoys structure, analytics, and improving processes, and who can work independently without needing micromanagement.

You’ll collaborate closely with our high-energy New York team (US EST hours), serving as a reliable operational partner to leadership.

What You’ll Do

  • Administer and maintain JobDiva (ATS) — ensure data accuracy, run reports, and support system integrations.

  • Coordinate payroll cycles and consultant timesheets, ensuring all time and approvals are captured accurately.

  • Generate reports and analytics from JobDiva and related systems to support decision-making.

  • Maintain and update operational manuals and SOPs as processes evolve.

  • Support system-related projects, such as integrating new vendors or tools.

  • Prepare and send onboarding packages, background checks, and compliance documentation.

  • Communicate with consultants, hiring managers, and vendors to ensure smooth operations.

  • Provide ad hoc administrative and project support to the executive team.

What We’re Looking For

  • Strong English communication — both written and verbal.

  • 3–10 years of experience in operations, administration, or systems coordination.

  • Experience with database or ATS/CRM administration (JobDiva, Zendesk, Salesforce, etc.).

  • Highly organized, detail-oriented, and process-driven — enjoys creating order and documentation.

  • Analytical mindset with the ability to extract and interpret data from systems.

  • Proficient with Microsoft Office (Excel, Outlook, Word).

  • Comfortable working independently in a remote, fast-paced environment.

  • Tech-savvy and quick to learn new tools.

Nice to Have

  • Experience in staffing, recruiting operations, or consulting environments.

  • Familiarity with Paylocity or similar payroll systems.

  • Experience creating and maintaining SOPs or training manuals.

  • Exposure to data analytics or financial modeling is a plus.

What We Offer

  • $8–14 USD/hour, depending on experience.

  • Full-time, remote position (≈40 hrs/week, US EST hours).

  • Independent contractor setup with flexibility and autonomy.

  • Onboarding and ongoing training on JobDiva, Paylocity, and related tools.

  • Direct collaboration with a dynamic, high-performing New York team.

  • Exposure to operations, analytics, and systems management.

  • Observance of standard US holidays and a fair PTO policy.

  • Opportunity to grow and take ownership of new systems and processes.

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