MEATR ACES PE & SME - ZA, FC ACES

DESCRIPTION

We are Amazon; we pioneer. Since opening our doors 1995, we’ve been pushing the boundaries of possible further and further.

Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with standing still.

Amazon’s overall mission is simple: to be the place where customers can find, discover and buy anything online. Whatever customers want, Amazon will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.

The Role The Subject Matter Expert (SME) supports, coordinates and facilitates implementation of new and improved structures, processes and activities. Working closely with AMET 3P FC teams and all levels of management within the Fulfillment Center (FC), you report directly to the Regional Core ACES SME.

For this role you will need to be adaptable, challenge motivated and thrive on implementing high standard productivity and simplicity using Kaizen/PDCA methods. Curiosity and the confidence to take calculated risks quickly are core characteristics for Continuous Improvements Managers.

Key job responsibilities

Manage the Fulfillment Center improvement plan to focus on best customer experience at the lowest cost

Develop a culture of continuous improvement and lean thinking in all FC processes for 3P FCs.

Contribute to and facilitate Kaizen activities in Outbound team

Help drive the implementation of Lean Standard Work

Train and support all levels in Kaizen activities

Disseminate Lean Standard Work principles across teams

Support and manage the Fulfillment Center launch activities for your process

Own benchmark and standardization of pick and sort process across the region

Own the develop the region SME community across the FCs and set up a weekly cadence to discuss projects improvement activities

Standardize processes to Amazon and ECCF benchmark standards

Liaise between FC and AMET to drive leverage of cross-FC process excellence

Maintain strong relationships with AMET Process Owners and FC Process Engineer

Key job responsibilities

Manage the Fulfillment Center improvement plan to focus on best customer experience at the lowest cost

Develop a culture of continuous improvement and lean thinking in Pack and Ship process

Contribute to and facilitate Kaizen activities in Outbound team

Help drive the implementation of Lean Standard Work

Train and support all levels in Kaizen activities

Disseminate Lean Standard Work principles across teams

Support and manage the Fulfillment Center launch activities for your process

Own benchmark and standardization of pick and sort process across the region

Own the develop the region SME community across the FCs and set up a weekly cadence to discuss projects improvement activities

Standardize processes to Amazon and ECCF benchmark standards

Liaise between FC and AMET/ECCF to drive leverage of cross-FC process excellence

Maintain strong relationships with AMET/ECCF Process Owners and FC Process Engineer

BASIC QUALIFICATIONS

  • Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business

PREFERRED QUALIFICATIONS

  • Speak, write, and read fluently in English
Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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