Front Of House Co-Ordinator / Hostess – Restaurant, Rosebank

<p><strong>Front of House Coordinator / Hostess – Restaurant – Rosebank, Johannesburg</strong></p> <p>Salary: R12,000 – R15,000 CTC per month</p> <p>Our client, a vibrant and established Indian restaurant brand in Rosebank, Johannesburg, is seeking an experienced Front of House Coordinator / Hostess to join their team. This is an exciting opportunity for a polished, friendly and highly organised hospitality professional who enjoys working in a busy restaurant environment and delivering exceptional guest experiences.</p> <p>The restaurant seats approximately 150 guests for lunch and dinner, with the largest volume of seating typically taking place during evening service. This is a fast-paced, high-energy environment where the Front of House Coordinator / Hostess will play an important role in ensuring a seamless and welcoming guest experience.</p> <p><strong>Description:</strong></p> <ul> <li>Welcome and warmly greet all guests upon arrival.</li> <li>Manage the reception and host station in a professional and organised manner.</li> <li>Manage guest bookings, reservations and enquiries.</li> <li>Coordinate table allocations and efficiently manage guest seating.</li> <li>Monitor guest flow and waiting times during busy services.</li> <li>Communicate effectively with the Front of House and Restaurant Management teams.</li> <li>Liaise with waitstaff and management to ensure smooth table turnover.</li> <li>Assist with coordinating large parties, VIP guests and special occasions.</li> <li>Answer telephone calls and respond to guest enquiries professionally.</li> <li>Maintain accurate reservation records and guest information.</li> <li>Handle guest requests and queries promptly and courteously.</li> <li>Assist with resolving minor guest concerns and escalate issues when required.</li> <li>Maintain a polished, welcoming and professional appearance at all times.</li> <li>Ensure the reception and entrance area is clean, organised and presentable.</li> <li>Build positive relationships with regular guests and provide personalised service.</li> <li>Assist the Front of House Manager with daily operational duties as required.</li> <li>Support the team in maintaining high standards of service and guest satisfaction.</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>Previous restaurant, hostess or Front of House experience is essential.</li> <li>Experience in a busy, high-volume restaurant environment is advantageous.</li> <li>Excellent guest service and communication skills.</li> <li>Warm, friendly and professional personality.</li> <li>Highly organised with strong attention to detail.</li> <li>Confident managing reservations, bookings and guest seating.</li> <li>Ability to remain calm and professional during busy service periods.</li> <li>Strong interpersonal and team-working skills.</li> <li>Well-presented with a professional approach.</li> <li>Ability to work shifts and 6 days per week.</li> <li>Must live within approximately 25 km of Rosebank, Johannesburg.</li> </ul> <p><strong>Package</strong></p> <p>Salary: R12,000 – R15,000 CTC per month</p> <p>This is a shift-based role working 6 days per week.</p> <p>To apply for this job, <a href="https://jobs.recruit360.co.za/jobs/front-of-house-co-ordinator-hostess-restaurant-rosebank?source=website" target="_blank" rel="noopener">click here</a>.</p> <p><em>If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the <a href="https://hospitalityjobsafrica.com/jobs/">Hospitality and Catering industry</a>.</em></p>

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...