External Account Manager: Government

Our client in the ICT Distribution industry is currently looking for an External Account Manager: Government, in Johannesburg, Gauteng.

Responsibilities:

  • Oversee a portfolio of assigned customers in the Government sector, developing new business opportunities and identifying key resellers.

  • Act as the primary point of contact for all reseller and end-customer account management matters.

  • Build and maintain strong, long-lasting business relationships with resellers and end-users.

  • Achieve individual and departmental revenue and gross profit (GP) targets.

  • Foster trusted advisor relationships with key decision-makers and sales teams within reseller and end-customer organizations.

  • Develop and maintain a robust and realistic sales pipeline.

  • Ensure timely and accurate submission of sales forecasts.

  • Communicate the progress of monthly and quarterly initiatives clearly to the Sales Manager.

  • Identify opportunities for growth with existing clients and implement strategies to meet sales quotas.

  • On-board new, key resellers and end-customers who are not yet trading with the business.

  • Focus on closing enterprise business and securing high-value opportunities.

  • Travel monthly to meet with resellers and end-customers and conduct detailed account planning sessions.

  • Prepare comprehensive reports on account planning sessions for each customer and follow up on action points.

  • Collaborate with internal teams and vendors to ensure sales targets are achieved.

  • Manage the entire sales process efficiently, from the initial quote request to the delivery of goods to the customer.

  • Support the finance team in collecting payments from resellers and end-customers.

  • Stay informed about market trends, customer buying behaviours, and the economic and political conditions in the country.

Requirements:

  • Matric with Mathematics (essential) and a relevant tertiary qualification.

  • Above-average computer literacy in MS Word, Excel, Outlook, and PowerPoint.

  • Excellent communication, writing, and interpersonal skills.

  • Ability to communicate, present, and influence decisions of key stakeholders.

  • Good time management and organizational skills; deadline-driven with the ability to plan and prioritize a high workload.

  • Ability to work with numbers and complete basic calculations.

  • A minimum of three (3) years’ experience in a similar position.

  • Experience in selling Enterprise Solutions (Cloud, Cyber Security, Servers, Storage, Networking) and Infrastructure (cabling, racks & cabinets)

  • Proven work experience as an External Account Manager, Key Account Manager, or Sales Account Manager in the Government sector.

  • Must have established business relationships with key resellers and end-customers in Government sector.

  • Proven track record of achieving sales targets regularly.

  • Proven ability to manage multiple account projects simultaneously while maintaining attention to detail.

  • Good technical knowledge on enterprise solutions to advise resellers and end-customers and hold informed discussions.

  • Own transport and valid driver’s license.

  • Experience in high-stress, pressurized environments.

Remuneration:

  • R40 000 - R45 000 per month dependent on qualification and experience.

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