Executive/Admin Assistant – Events & Entertainment
Job Description:
- Follow up with warm leads via calls, texts, emails, and CRM communication
- Maintain consistent follow-up cadence until leads convert or close
- Send templated emails, event information, quotes, videos, and photos
- Schedule discovery calls, consultations, and site visits
- Keep communication friendly, natural, and relationship-focused
- Manage inboxes and calendars
- Confirm appointments and reminders
- Handle Certificates of Insurance (COIs) and venue paperwork
- Ensure venues receive all required documentation before events
- Update CRM notes, tasks, and lead statuses accurately
- Create and improve templates, checklists, and repeatable workflows
- Coordinate with vendors and production teams for smooth handovers
- Track lead pipeline activity and follow-up metrics
- Provide end-of-day updates and weekly reports
- Flag risks, blockers, or missed follow-ups proactively
Requirements:
- 3+ years experience in Executive Assistance
- 3+ years experience in Admin Support
- 3+ years experience in Customer Service
- 3+ years experience in Sales Support
- 3+ years experience in Events Coordination
- Strong spoken and written English
- Extremely natural conversational communication style
- Strong follow-through and organizational skills
- Comfortable making warm outbound calls
- CRM experience
- Google Workspace proficiency
- Strong task management and attention to detail
- Ability to work independently and proactively
- Comfortable learning new systems and tools quickly
Benefits:
- 100% REMOTE
- $50 birthday bonus
- $200 testimonial bonus
- $500 entry monthly raffle
- NO TRACKER. NO PROBLEM