E-commerce Platform Manager

About the Role

Our client is seeking a skilled and experienced E-commerce Platform Manager to oversee their online retail operations in Klerksdorp . This crucial role involves managing the functionality, performance, and growth of the company's e-commerce website and related digital platforms. You will be responsible for ensuring a seamless customer experience, optimizing conversion rates, and integrating various e-commerce tools and technologies. The ideal candidate will possess a deep understanding of e-commerce architecture, user experience best practices, and the ability to drive technical improvements that support business objectives. This is a key position focused on maximizing the potential of our digital sales channels.

Key Responsibilities Manage the end-to-end operation of the e-commerce platform, including content updates, product catalog management, and order processing integration. Ensure the website is optimized for performance, speed, and mobile responsiveness across all devices. Collaborate with development teams to implement new features, bug fixes, and platform enhancements. Analyze user behavior, conversion funnels, and website analytics to identify areas for improvement. Oversee A/B testing and other optimization initiatives to enhance user experience and conversion rates. Stay abreast of emerging e-commerce technologies and trends to recommend and implement innovative solutions. Requirements Proven experience (4+ years) in e-commerce platform management, preferably with a strong understanding of (Specify a platform like Shopify, Magento, etc., if relevant, otherwise keep general). Deep knowledge of e-commerce best practices, including UX/UI design, SEO, and conversion rate optimization (CRO). Experience working with web development teams and managing technical projects. Strong analytical skills and proficiency in using web analytics tools (e.g., Google Analytics). Excellent project management and problem-solving abilities. Familiarity with payment gateways, shipping integrations, and other e-commerce ecosystem components. Benefits Competitive salary and benefits package, including medical aid. Opportunities to work with cutting-edge e-commerce technology. Professional development and training opportunities. A collaborative environment focused on innovation and continuous improvement. Chance to directly impact the online sales performance of a growing business.
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