Deputy Director-general: Immigration Services

The successful candidate will be responsible for, amongst others, the following key functions: Provide strategic and executive leadership to the Branch: 31 Immigration Services, including the effective management of human, financial and physical resources, as well as governance, risk and compliance processes. Provide strategic leadership and guidance on immigration management matters, including the implementation of immigration legislation, operational modernisation, regulatory compliance and service delivery improvement initiatives. Lead the implementation of strategic objectives and innovation initiatives within the Branch, including legislative reforms, digital transformation, process optimisation and organisational culture transformation to enhance operational efficiency and client service delivery. Drive the Branch’s Digital Transformation Programme through the implementation of secure, modern and future-ready immigration systems and platforms, including the Electronic Travel Authorisation (ETA), integrated biometric solutions and digital immigration registration platforms that promote digital inclusion and equitable access to services. Provide strategic leadership on permitting services and the administration of immigration functions in accordance with the Immigration Act, 2002 (Act No. 13 of 2002), including asylum seeker management and related immigration services. Provide strategic direction on immigration port control policy, immigration operations and regulatory enforcement capabilities. Lead inspectorate and immigration enforcement services, including the identification and implementation of measures to detect, prevent and address illegal immigration and ensure compliance with immigration legislation. Facilitate strategic stakeholder engagement and partnerships with government institutions, law enforcement agencies, international organisations and other key stakeholders, including representing the Department at national, regional and international forums. Oversee the development, review and implementation of immigration policies, frameworks, systems and codes of practice aligned to legislative prescripts, governance standards and organisational priorities. Ensure the effective delivery of immigration services in accordance with applicable service standards and organisational commitments, including the achievement of Branch performance targets, strengthening governance and internal control systems, and supporting clean audit outcomes. Lead the institutionalisation of digital innovation, ethical governance, organisational values and people-centred service delivery practices across the Branch.

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