Debt Collector Specialist

We are seeking a highly motivated and experienced Debt Collection Agent to join our team.

Job Description

  • The ideal candidate will possess strong negotiation skills and have a proven track record in recovering delinquent accounts.
Key Responsibilities:
  • Contact debtors via phone, email, and mail to collect outstanding debts.
  • Negotiate payment plans and settlements in accordance with company policies and procedures.
  • Document all collection activities accurately and efficiently.
  • Conduct skip tracing to locate and contact debtors.
  • Able to achieve monthly collection goals.
Qualifications:
  • Must have at least 2 years of Debt Collection experience.
  • Strong negotiation skills with proven ability to recover delinquent accounts.
  • Experience with 3rd party collection is a plus, but not required.
  • Excellent communication skills.
  • Ability to handle difficult conversations with professionalism.
  • Strong organizational skills and attention to detail. Proficient in Evolution, Secure CRM, Symplicity and other collection software.
Job Types: Full-time, Permanent Pay: R60,00 - R65,00 per hour

Experience

  • Debt Collection : 2 years (Required)
  • Work from Home: 2 years (Required)
  • US Debt Collections : 2 years (Preferred)
  • 3rd party collection: 2 years (Preferred)
Work Location: Remote
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