Client Marketing/Social Media Coordinato (Remote SA/LATAM) - 56763329549

Restaurant Partner Fulfillment Coordinator (Client Marketing/Social Media Coordinator)

Type: Full time, Remote

Reports to: Head of Partnerships

About The Company

We are a consumer health app that helps users find restaurants that cook without seed oils. We have a paid restaurant verification program with three subscription tiers, each with specific marketing deliverables.

The Opportunity

You will own the end to end fulfillment of content and marketing deliverables owed to our restaurant partners based on their subscription tier. This means tracking what each partner is owed, coordinating with internal teams including content, design, and social to produce it, and ensuring timely delivery. No partner should ever have to chase us for deliverables.

Subscription Tiers and Deliverables Basic Verification
  • Verified listing on the app
  • Verification badge
  • Onboarding box including QR tent, stickers, and info card
Spotlight Verification

Everything In Basic, Plus

  • Enhanced map marker
  • Priority placement
  • One email blast to local subscribers
  • One push notification to the city
VIP Marketing Package

Everything In Spotlight, Plus

  • Two custom Instagram Reels
  • One Instagram story feature
  • Two email blasts
  • Two push notifications
  • Collaboration post coordination
  • Monthly performance report

A la carte upsells are also available, including city or state email blasts, push notifications, and Instagram stories. These require meticulous fulfillment tracking.

Day-to-Day Responsibilities

Master Fulfillment Tracking: Maintain a master tracker mapping each restaurant subscription through Stripe to their owed deliverables and completion status.

Content Coordination: Work with the content team including the video editor and social manager to schedule and produce Instagram Reels, stories, and collaboration posts.

Marketing Scheduling: Coordinate email blast and push notification scheduling with the marketing team.

Logistics Tracking: Track onboarding box shipments including QR tents, stickers, and welcome materials.

Partner Communication: Send proactive status updates to partners and manage communication threads, ensuring no email goes unanswered for more than 48 hours.

Internal Reporting: Flag overdue deliverables to leadership before partners notice and pull basic app analytics such as listing taps and views for partner reports.

Onboarding Support: Assist with onboarding new restaurant partners by collecting assets and scheduling content.

Requirements
  • Project Management Experience, 2 plus years
  • Proven ability tracking multiple concurrent deliverables across different teams.
  • Elite Communication: Strong written English for direct interaction with restaurant owners and marketing directors.
  • Tracker Proficiency: Highly proficient in Google Sheets, Notion, or similar project management software.
  • Proactive Spirit: If something is late, you flag it before leadership or the client has to ask.
  • Detail Oriented: Every partner has a specific set of deliverables, and you ensure none slip through the cracks.
  • Tech Savvy: Familiarity with social media content production workflows including scheduling and approvals. Experience with Stripe, CRM systems, or subscription management is a major plus.
Nice to Have
  • Experience in the hospitality, restaurant, or food industry
  • Familiarity with tools such as Firebase, Notion, Customer.io, or similar platforms
  • Previous experience managing B2B client deliverables
Work Hours

US business hours overlap required with a minimum of four hours between 9 AM and 6 PM Central Time. Responsive communication is critical for this role.

#J-18808-Ljbffr
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...