Civic Services Clerk: Births And Deaths,
The successful candidate will be responsible for, amongst others, the following specific tasks: Administer the birth and death applications at the back office for DHA Clients. Receive, capture, verify, and process birth and death applications accurately and timeously in accordance with prescribed legislation, policies, procedures, and service delivery standards. Verify the authenticity and completeness of supporting documents to ensure data integrity, prevent fraud, and comply with regulatory requirements. Capture, update, and maintain birth and death records on the relevant DHA systems to ensure accurate, secure, and up-to-date population records. Assist with the submission of requests for documentation from stores through EDMS or manual requests. Administer the implementation of back-office process steps for birth and death applications of all DHA Clients. Liaise with Civics Front Office staff regarding status of applications or feedback on processing of applications. Perform end of day duties to ensure effective capturing of performance statistics where required by management. Administer birth and death applications are implemented within targeted turnaround times. Assist with the verification of Identity Documents (ID) Numbers for birth and death certificates. Ensure that ID numbers are allocated effectively to applications for Birth Registrations. Timeously notify Local Offices to action printing of unabridged certificates and update the system as required. Identify, report, and mitigate risks, irregularities, 55 and suspected fraudulent activities in line with DHA risk management and compliance frameworks. Maintain good relationships with clients and Stakeholders. Implement effective risk and compliance in line with the relevant practices. Ensure effective and efficient management of human, physical and financial resources within the Unit.
