The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter‑terrorism, policing, crime, drugs policy, immigration and passports.

Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on our careers pages.

The Foreign National Offenders Return Command (FNO RC) objective is to protect the public by removing FNOs who commit crime. We actively manage, monitor and progress cases regardless of whether the individual is imprisoned, is detained under immigration powers, or released into the community. We do this by pursuing removal against FNOs who have committed criminal offences, managing each case through the legal process, negotiating barriers, ensuring that we adhere to policies and procedures.

This is an exciting opportunity for the right candidate to develop and embed a wide range of people and engagement skills within a high performing team, delivering what is required to continue to make the team a great place to work and to support staff and senior managers in delivery.

The role will be based in FNORC’s Criminality Assessment and Returns Unit (CARU) which is made up of the Cancellation, Cessation & Revocation Team (CCR), the Deportation and Administrative Removals Team (DART) and Foreign Convictions Team (FCT). The successful candidate will be posted to either DART or FCT. However, you will be expected to provide cross‑command support where necessary.

We are specialist case working teams within FNORC. We support the wider objectives of FNORC by pursuing the deportation and removal of FNOs who have received an overseas conviction that meets the criteria for deportation alongside those who have returned in breach of their extant Deportation Orders. We ensure through active and effective progression of custodial and detained cases that there are timely resolutions to casework barriers, leading to removable cases/conclusions. Where resources permit, we also progress cases released in the community until they become barrier free/removable or to conclusion.

Due to operational requirements core coverage between the hours of 09:30-1700hrs will need to be achieved per working day.

You may be required to undertake the same or a similar role within a different team or teams (where possible, at your base location or within reasonable travel distance), depending on business priorities. With appropriate training and support, this will provide opportunities to broaden both your experience and skill set.

Key Responsibilities

The successful candidate will be responsible for (but not limited to):

• Managing effectively any case working teams, ensuring appropriate case triage is undertaken, relevant databases are updated, and necessary actions identified/expedited
• Ensuring early identification and the closure of cases where the FNO is of no interest to FNORC; if appropriate, ensure onward allocation to relevant business area is completed
• Managing detention of FNOs, ensuring detention is in accordance with policy and legislation and vulnerability identified
• Collaborating with HEOs across the unit; support SEO Operational Managers/Senior Caseworkers and working flexibly to provide support and cover in other HEO roles in full compliance with immigration policy and legislation
• Responding to requests from FNORC Senior Management Team to provide accurate management information statistics within short deadlines
• Being alert to patterns and trends, flagging risks as they appear
• Working collaboratively and effectively with a wide range of partners and stakeholders such as other FNORC teams, Police, Immigration Enforcement colleagues, Return Logistics, His Majesty’s Prison & Probation Service, CPS, etc.
• Ensuring the accurate and timely updating of Home Office systems, including the use of SharePoint and other Microsoft applications

Working Pattern

Due to the business requirements of this role, it is only available on a full‑time basis. However, job‑share and compressed hours are available.

Travel

This role is located where CARU have a presence (Croydon, Bedfont Lakes-West London & Portsmouth) and will require some travel between offices.

Due to operational requirements core coverage between the hours of 09:30-1700hrs will need to be achieved per working day.