Call Center Operator

<strong>About The Role<br><br></strong>Gazer is an international automotive cybersecurity company developing advanced anti-theft systems. We are currently looking for a Сall Center Representative to support our market development efforts in South Africa, gathering client's feeback.<br><br>Key Responsibilities<br><br><ul><li>Conduct calls to automotive business partners across the South Africa in order to gather the product feedback. </li><li>Follow a structured call script to communicate with dealerships and industry representatives</li><li>Accurately track call outcomes, statuses, and insights in Google Sheets / CRM</li><li>Maintain a structured and up-to-date database of contacts</li><li>Ensure full transparency of activity through the company's telephony system</li><li>Provide feedback and suggest improvements to call scripts based on real conversations</li><li>Regularly report on call progress, activity levels, and results<br><br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Minimum 1 year of experience in call center, telemarketing, or sales roles</li><li>Strong communication skills and confident phone presence</li><li>Native / Fluent English</li><li>Ability to follow scripts while adapting to real conversations</li><li>Attention to detail and discipline in reporting</li><li>Self-organized and comfortable working remotely</li><li>Stable internet connection, computer, and ability to work via online tools<br><br><br></li></ul>Working Conditions<br><br><ul><li>Part-time format (Hourly rate)</li><li>Working hours: within standard RSA business hours (9:00–18:00)</li><li>Fully remote work</li><li>Monthly payment based on timesheets<br><br><br></li></ul>What We Offer<br><br><ul><li>Remote and flexible part-time format</li><li>Clear and structured workflow with provided scripts and tools</li><li>Opportunity to gain experience in the automotive and tech industry</li><li>Work with an international product and team<br></li></ul>

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