Call Center Agent/ Lead Generator

Location: Centurion, South Africa (Remote options available for qualified candidates with required setup)

Working Hours: 08:00 – 16:00 or 08:30 – 16:30 (Includes scheduled lunch break)

Compensation: Commission-Based (Uncapped Earning Potential)

About the Role

KGS is seeking a motivated, performance-driven Lead Generation Specialist to join our expanding team. In this pivotal role, you will act as the first point of contact for potential clients, driving business growth by converting cold leads into high-value opportunities.

If you are goal-oriented, resilient, and looking for a position where your output directly impacts your earnings, this role offers exceptional earning potential and structured career progression.

Key Responsibilities

  • Outbound Outreach: Proactively initiate contact with prospective business clients through targeted phone calls, emails, and professional channels.
  • Lead Generation & Qualification: Identify key decision-makers, assess client needs, and qualify prospective leads to build a strong sales pipeline.
  • Relationship Management: Build and maintain rapport with potential clients to establish trust and generate warm hand-offs for senior sales members.
  • Pipeline Administration: Accurately track outreach activities, log call details, and update lead status within the company system.
  • Target Achievement: Consistently meet or exceed daily outreach and monthly opportunity generation targets.
Candidate Profile & Requirements Required Skills & Attributes
  • Strong verbal and written communication skills with a clear, professional phone manner.
  • High self-motivation, resilience, and a competitive drive to hit targets.
  • Basic computer literacy and comfort using communication platforms and client management tools.
  • Preferred Experience
  • Previous background in lead generation, sales, telemarketing, customer service, or appointment setting is highly advantageous.
  • Note: While prior experience is preferred, ambitious candidates with a strong work ethic and willingness to learn are encouraged to apply.
Remote Work Setup Requirements For candidates opting for remote work, the following equipment and environment are required:
  • Hardware: Dedicated personal laptop or desktop computer in reliable working condition.
  • Audio Setup: USB/3.5mm headset with a built-in noise-canceling microphone.
  • Connectivity: High-speed, stable internet connection (unlimited fibre/LTE recommended).
  • Workspace: Quiet, distraction-free environment suited for daily outreach calls.
What We Offer
  • Uncapped Financial Reward: High-performance commission structure directly aligned with your results.
  • Comprehensive Onboarding & Mentorship: Hands-on training, scripts, and ongoing coaching to position you for success from day one.
  • Predictable Working Hours: Consistent daytime schedules with built-in break periods.
  • Career Growth: Opportunities for career advancement and transition into physical office leadership roles as new branches open.
Ready to Join KGS?
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